Frequently asked questions

What exactly does MindMessage do?

MindMessage is your AI-supported reflection room. You can use the app:

  • talk about what moves you

  • Record personal topics

  • gain new insights

  • Set goals

  • Build helpful habits

  • Try out coping strategies

The aim of the app is to develop a better understanding of your own needs, goals and values through helpful self-reflection - to actively work on them and thus experience greater well-being in the long term. MindMessage supports you in gaining clarity and initiating personal change - without diagnoses or assessments.

How secure is my data with MindMessage?

Very secure - you have full control.
All conversations with the app are stored exclusively on your device. We cannot see them, evaluate them or use them.

Exception: If you explicitly agree to share certain information to improve the app during the beta test. In this case, we will ask you clearly and transparently beforehand whether and what you would like to share - for example, anonymized entries or feedback. Nothing happens without your active consent. Your privacy is our top priority.

Will my conversation with the chatbot be used for training purposes?

No.
Your conversations are not included in the training of AI models. They remain completely private.

Is my usage data tracked?

Only minimally - and anonymously.
We record purely statistically how often the app is used - for example, which functions are popular. This helps us to improve MindMessage. There is no tracking of your content, no personalized advertising, no profiling.

What does the app store - and where?

You can save personal entries such as goals, thoughts, insights or habits. This data is only stored on your device. If you want to delete them, you can do so at any time with just one click.

Do I have to create an account?

Yes, but it's very simple.
To use MindMessage, you need a user name, an e-mail address and a password. This is how we protect your entries and ensure that only you have access to them.
When you register, you agree to our terms of use - your data will remain secure and will not be passed on or used for advertising.

Can anyone read my entries?

No. Nobody has access to your entries - not even us. Only you.

Can MindMessage have negative effects?

MindMessage is deliberately designed to be solution-oriented - with the aim of promoting clarity, developing helpful personal goals and strengthening emotional well-being in the long term.

Nevertheless, self-reflection can also temporarily trigger emotional reactions. For example, if reflection makes you realize that a relationship has been weighing on you for some time or that you often feel overwhelmed in your everyday life. Such realizations can be challenging at first and affect your mood.

This is not unusual - personal development often begins with honest reflection. At the same time, if you notice that using the app is emotionally overwhelming or that your condition is permanently deteriorating, please seek professional help. The app can help you with self-reflection, but is not a substitute for therapy.

Can MindMessage help in a crisis?

MindMessage is a reflection tool - not a medical product and not an emergency service.
In acute mental health crises, please seek professional help. The app can support you in self-reflection - but is not a substitute for therapy or medical advice.

Who is behind MindMessage?

MindMessage is an independent project based in Munich - founded by a designer and a psychologist who are working together to make psychologically based self-reflection accessible to as many people as possible in a simple and effective way.

The app is based on findings from psychological research on self-reflection, emotional well-being and mental strength. We have carefully selected which approaches have proven helpful in studies - and translated this knowledge into an easily accessible, digital form.

Our aim is to offer you a protected space for personal development - without evaluating your data, without diagnoses, without pressure to perform.

Any questions?

Write to us at any time: felicitas@mindmessage.app